What To Expect

What to Expect - Disaster One

Every job is unique but prior to beginning the work you will know what to expect. At the beginning of each project we provide an overview of the processes and schedule, and we explain the job flow from startup to completion. You will receive daily email updates during emergency services and regular communication from your project manager throughout the job, ensuring you always understand what is occurring.

Disaster One is committed to giving our customers a G-R-E-A-T experience by adhering to these standards:

Goal Oriented – we plan our work and measure our performance

Resourceful – everyone looks for ideas and opportunities

Efficient – we follow standard procedures and document what we do

Appearance – we look and act professionally

Teamwork – we share knowledge, communicate, and show mutual support regardless of rank

Integrity

We adhere to the strictest code of honesty and integrity. We will maintain our professional integrity by consistently recommending what we believe to be the best remedy or restoration procedure for the job.

Customer Satisfaction

We will always do our best to always satisfy our customers by meeting or exceeding their expectations. We take pride in the quality of our work and strive to finish all jobs as expeditiously as possible, keeping the customer informed of our progress throughout the job.