As part of our 40th anniversary celebration, we’ve invited our clients to share a memorable Disaster One story with us. The following story is from Jesse, a Greensboro homeowner.

“We have had a Nationwide homeowners policy since the 1960s and have, thankfully, not had to make a claim until recently. We have always heard horror stories about the claims process from many insurance companies.

A few weeks ago, we contacted our agent concerning hail damage to our roof. He was very accommodating when we talked with him. An agent from Disaster One in Greensboro, NC, was at our house in two days to check the roof. The young man, Noe Salas, was also very courteous and professional. In a few days a claims associate from Nationwide called to inform us that the claim had been approved for the total replacement of the roof.

The roof was replaced on April 21, 2017. It was very obvious from the manner in which they unloaded the shingles and equipment and proceeded to get to work that this group knew what they were doing. The job was completed and the site was cleaned up.

We are writing this letter because we feel that each of these people should be recognized for the outstanding manner in which they performed their duties. Our claim story is very positive and satisfactory.”

Thank you, Jesse, for your kind words and for choosing Disaster One to serve you in your time of need.

 

(Photo credit: CharlotteProRoofing.com (Own work) [CC BY-SA 4.0 (http://creativecommons.org/licenses/by-sa/4.0)], via Wikimedia Commons)