Within hours after the horrific events at the 2013 Boston Marathon, one of our favorite quotes from Fred Rogers started making its way around social media.

“When I was a boy and I would see scary things in the news, my mother would say to me, ‘Look for the helpers. You will always find people who are helping.’ To this day, especially in times of ‘disaster,’ I remember my mother’s words, and I am always comforted by realizing that there are still so many helpers – so many caring people in this world.”

His mom was a wise woman and her words rang true once again. Newscasts showed footage of Boston police officers running toward the chaos within seconds of the blasts, doing what they do in times of trouble with no regard for their own safety. EMTs and firefighters were close behind giving aid to the injured. And we’re sure to see countless stories about heroic actions by ordinary people surfacing in the coming days.

We’re grateful to all of those helpers.

Water damage cleanup

The disaster restoration industry has a lot of amazing helpers too. What we do is rarely a matter of life and death but our helpers regularly sacrifice comfort, sleep, and sometimes their own pocketbooks to assist people facing some of the worst moments of their lives. Their actions often go unnoticed but we’re very thankful for them.

There are those who roll out of bed at 2 am to board up a home or business that’s just suffered a fire, or tarp a roof that’s had a tree fall through during a severe storm. Or remove water from a broken pipe that’s flooded a building. Or employees who adopted a family that lost their home to fire during the holidays. Or the employee who sees a mom and her kids stranded by a fire in their minivan, rushes from his truck with fire extinguisher in hand, douses the flames and ushers the family to safety.

These are helpers who make us proud, day in and day out.

We truly hope you never have to face any of these situations. But if the worst happens, you can call Disaster One at 800-277-4787 any time, 24/7/365. Our emergency response team is always on standby to help.

Have you encountered one of these helpers? Share your experience in the comments section.