We want to share excerpts from a very nice email we received from one of our customers in Charlotte:
“My home insurance company put me in contact with your office regarding the storm damage to my home. Your staff member contacted me that day and was at my home to do an estimate within 48 hours of the claim, and had work scheduled to begin within the week.
Your project coordinator Brittney has been a godsend. She helped me with forms and contacts and has made the process painless! She seems to genuinely like people and what she does.
The roofing crew that came out was great. They worked steadily and were clean. My son said they left the place around the house in better shape than they found it! That is highly unusual these days. They came back and hung gutters in the rain! The paint crew left some stains and Brittney was all over it, sending the crew back out the next day to take care of it.
You have people working with you who are looking out for the company but haven’t lost their humanity. They are experts in customer care!
It has been a pleasure working with Disaster One. I will recommend your company as often as the opportunity arises.
Thanks for sharing, Rhonda! We’re proud of how our team takes care of our customers.