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Ready for Hurricane Irma

Ready for Hurricane Irma

Disaster One announced this morning that it will complete the majority of its work in southeast Texas this weekend and will redirect resources to its Tampa and Atlanta operations early next week where Hurricane Irma is expected to strike.

In the event of catastrophic storm damage or flooding, we will assess each loss and do everything we can to help as many of our clients as possible.

Hurricane Irma left catastrophic damage in its wake in the Caribbean as a Category 5 storm and now Florida is bracing for impact. The historic “monster” storm is expected to make a direct hit on south Florida this weekend as a Category 4 hurricane, and will still be a tropical storm as far north as Atlanta. Everyone in the projected path should monitor weather updates closely.

We bring order and assurance to chaotic situations. If you or someone you know needs our help, contact us at any time 24/7/365 at 800-277-4787 to request service.

LEARN MORE:

What to do before, during, and after a hurricane

7 tips for avoiding contractor scams after a hurricane

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Hurricane damage

7 tips for avoiding contractor scams after a hurricane

In the wake of a hurricane or even a tropical storm you’ll see a lot of contractors offering to help with repairs. Some are very reputable, some…not so much so. How do you avoid being scammed?

Disaster One offers the following advice:

  • Be suspicious of any high pressure contractor who tries to rush you to make decisions, particularly if the repairs are not an emergency or the work is temporary
  • Ask for references; an ethical contractor will be happy to provide them
  • Do not deal with a contractor who asks you to pay for the entire job upfront
  • Immediately dismiss any contractor who claims to be backed by FEMA – they do not endorse individual contractors
  • Look for the business name and phone number on the vehicle of anyone who approaches you about repairs
  • Ask to see the contractor’s driver’s license – write down the license number and the license plate number of their vehicle
  • Never allow a contractor to discourage you from contacting your insurance company; you should contact your insurance company immediately

If you ever experience flood or storm damage, Disaster One is here for you with 24/7 emergency response. Integrity is #1 in our mission statement and we encourage you to check our references.

Call us any time at 800-277-4787 any time you need our help.

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Disaster One Responds to Hurricane Harvey

Disaster One Responds to Hurricane Harvey

A convoy of 11 trucks and trailers left Disaster One’s corporate headquarters this morning taking a large crew, power generators, and disaster restoration equipment to southeast Texas. This is the first wave of vehicles headed for the devastated areas surrounding Houston to aid in recovery after Hurricane Harvey wreaked its havoc in late August 2017.

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Disaster One mobilizing for Harvey relief

Mobilizing for Harvey Relief

The damage from Hurricane Harvey is catastrophic in southeast Texas, and Disaster One has mobilized its manpower and equipment to assist.

 

Hurricane Harvey MobilizationWith early estimates approaching $160 billion in damage, Harvey is expected to be the costliest natural disaster in U.S. history according to media reports published on Wednesday morning. In response, before flood waters have even begun to recede, Disaster One has mobilized a team of 20 emergency response personnel to travel to Texas and help start the long process of recovery.

In addition to our crew, Disaster One is deploying 1,500 pieces of disaster restoration equipment including power generators, dehumidifiers, and air movers, to extract flood waters from homes and businesses and begin drying structures and their contents.

WATCH THE TRUCKS LEAVING FOR TEXAS 

 

How you can help:

Countless people have asked what they can do to help the victims of Hurricane Harvey, so we’ve compiled a list of charitable organizations providing disaster relief. If you would like to make a contribution or lend a hand, please consider the following.

American Red Cross – Hurricane Harvey

Salvation Army Hurricane Harvey Relief Efforts

Americares (donate to provide emergency medicine and supplies, water, and medical outreach)

Greater Houston Community Foundation (Hurricane Harvey relief fund established by Houston Mayor Sylvester Turner)

JJ Watt (Houston Texans) Houston Flood Relief Fund (donors include NFL organizations and players, but anyone can donate)

Donors Choose Hurricane Harvey Recovery Fund (specifically focused on helping teachers rebuild and restock their classrooms)

Humane Society of the U.S. (helping animals and the people who care for them deal with Hurricane Harvey)

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Sleeping Booty

Sleeping Booty signs on for Chips for Children 2017

The cool factor at this year’s Chips for Children just went up.

Popular North Carolina cover band Sleeping Booty has just been signed to perform at the conclusion of what is already an action-packed evening of fun. The band is set to take the stage following the high-rolling Chips for Children casino night games and a spectacular live auction.

A high-energy 12-piece band, Sleeping Booty is a tour de force featuring a horn section, percussion, and multiple lead vocalists. The band delivers the best music from Aretha Franklin to ZZ Top, and is guaranteed to finish Chips for Children on a high note.

We’re excited to have The Sleeping Booty Band on board and we know you won’t want to miss Chips for Children this year. Come and help us support the Boys & Girls Clubs of Greensboro!

DATE: Friday, October 27, 2017

LOCATION: Greensboro Country Club, 410 Sunset Drive

TIME: Doors open at 7:00 pm for cocktails and heavy hors d’oeuvres; casino games start at 7:30. Sleeping Booty will hit the stage around 10 pm.

 

Learn More About Chips for Children

Learn More About The Sleeping Booty Band

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Meet Our Team: Matt

Our blog series “Meet Our Team” continues this week. We periodically post a brief interview with one of our team members to let you see inside Disaster One and learn more about who we are.

Matt Lampert Disaster OneToday we’re pleased to introduce you to Matt, a project manager in our Charlotte office. A native of Waynesboro, VA, Matt has been with Disaster One for 20 months. In the last 8 months he’s been named Project Manager of the Month twice and tied for first place for Disaster One’s Customer Service Award, which is based on customer feedback.

What are you working on right now?

I’m currently working on a couple large fire losses in Charlotte and Monroe, NC, and helping get the Charlotte branch’s new project manager up to speed.

What inspires you to do what you do?

Wanting to continue to further my education within the industry and be as productive as possible for the Charlotte branch and for the company.

What aspect of your job do you enjoy the most?

The team atmosphere in Charlotte and getting out and experiencing different things on a daily basis.

What is your proudest moment at Disaster One?

Winning PM of the Month two straight months.

What do you like to do when you’re off work?

Weekend road trips to the mountains and beach, trying out new craft breweries, and projects around the house.

What’s something that most people don’t know about you?

I played collegiate soccer at Bridgewater College in Harrisonburg, VA.

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Roof hail damage repair

My Disaster One Story – From Jesse

As part of our 40th anniversary celebration, we’ve invited our clients to share a memorable Disaster One story with us. The following story is from Jesse, a Greensboro homeowner.

“We have had a Nationwide homeowners policy since the 1960s and have, thankfully, not had to make a claim until recently. We have always heard horror stories about the claims process from many insurance companies.

A few weeks ago, we contacted our agent concerning hail damage to our roof. He was very accommodating when we talked with him. An agent from Disaster One in Greensboro, NC, was at our house in two days to check the roof. The young man, Noe Salas, was also very courteous and professional. In a few days a claims associate from Nationwide called to inform us that the claim had been approved for the total replacement of the roof.

The roof was replaced on April 21, 2017. It was very obvious from the manner in which they unloaded the shingles and equipment and proceeded to get to work that this group knew what they were doing. The job was completed and the site was cleaned up.

We are writing this letter because we feel that each of these people should be recognized for the outstanding manner in which they performed their duties. Our claim story is very positive and satisfactory.”

Thank you, Jesse, for your kind words and for choosing Disaster One to serve you in your time of need.

 

(Photo credit: CharlotteProRoofing.com (Own work) [CC BY-SA 4.0 (http://creativecommons.org/licenses/by-sa/4.0)], via Wikimedia Commons)

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Meet Our Team: Rodney

Our blog series “Meet Our Team” continues this week. We periodically post a brief interview with one of our team members to let you see inside Disaster One and learn more about who we are.

 

Meet our team: RodneyToday we’re pleased to introduce you to Rodney, a Large Loss Water & Mold lead restoration technician. A native of Columbia, SC, Rodney has been with Disaster One for three years.

What are you working on right now?

We just started work on a loss in New Bern, NC, at an apartment community. They had flooding from Tropical Storm Cindy that affected 16 units. We’ve got 11 people including temps on the job.

What inspires you to do what you do?

I like the feeling of being able to help people in their time of need. I have great coworkers – we’re always learning new things about restoration, and we keep each other inspired.

What aspect of your job do you enjoy the most?

Every day is going to be different. Also, there’s opportunity for advancement and great on-the-job training with Paul Miller, Steve Brown, and Chris Maness.

What is your proudest moment at Disaster One?

I found Disaster One online. I was working with a carpet cleaning company at the time and I wanted to get into full-time restoration. One of my proudest moments was the day I got hired; it’s been full steam ahead ever since. But probably my very proudest moment was going back home to Columbia in 2015 [the epicenter of historic flooding after Hurricane Joaquin] to help my fellow South Carolinians get their lives back in order.

What do you like to do when you’re off work?

I like to shoot pool, and I love to barbecue. You know I cater, that’s my biggest thing.

What’s something that most people don’t know about you?

That’s a tough one, there’s not a lot of mystery to me! I pride myself in being a people person; you get the same “me” every day.

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40 Tips From 40 Years

40 Tips from 40 Years

Top 40 Tips from 40 Years of Restoration

 

In 40 years, we’ve amassed a lot of experience with all kinds of disasters. Many of them could have been prevented with the right preparation and maintenance. Therefore, in observance of our 40th anniversary in 2017, we present our top 40 tips from 40 years of Restoring Your Future.

  1. Inspect washing machine and refrigerator hoses for leaks and replace as necessary.
  2. Check your water heater for leaks, corrosion, or other damage
  3. Flush your water heater
  4. Make sure your bathtub is thoroughly caulked so no water can get between the tub and wall.
  5. Disconnect garden hoses and drain sprinkler systems before winter cold begins
  6. Fix foundation cracks to prevent flooding in crawlspaces or basements
  7. Check flashing, caulking, and shingles on your roof for damage that could cause leaks
  8. Check caulking and insulation around windows and doors
  9. Seal leaks that let cold air into spaces where pipes are located
  10. Insulate any pipes that are in your crawl space and attic
  11. Check siding for any pieces that may have come loose during storms.
  12. Secure outdoor furniture, garbage cans, and other objects that could become airborne in high winds
  13. Use extreme caution around fireworks – they can cause serious injury and fires
  14. Replace the batteries in your smoke alarms when you “spring forward” and “fall back”
  15. Test smoke alarms at least once a month by pressing the test button
  16. Replace all smoke alarms when they are over 10 years old
  17. If you don’t have a fire extinguisher, purchase one and store it in an accessible place
  18. Clean lint, dust, and other materials from your clothes dryer exhaust duct.
  19. Inspect electrical outlets for fire hazards such as frayed wires or loose plugs.
  20. Never leave a grill unattended while cooking
  21. Check fireplaces for soot or creosote buildup
  22. Create a fire escape plan
  23. Always store matches and lighters out of children’s reach and sight
  24. Store oil, gasoline, paints and varnishes in a shed away from your home
  25. Never use flour or water to extinguish a cooking fire
  26. Use the proper gauge extension cord for the equipment it is operating, especially with power tools and high-wattage appliances
  27. Don’t put a live Christmas tree close to a fireplace or heat vent
  28. Never run extension cords under rugs or blankets
  29. Use only nonflammable holiday decorations
  30. Make sure the kids know how to stop, drop, and roll if their clothes catch fire
  31. Clean leaves and other debris from gutters and downspouts
  32. Have a professional HVAC technician inspect and service your air conditioning system at the beginning of spring
  33. Have a professional HVAC technician inspect and service your furnace at the beginning of autumn
  34. Replace dirty furnace filters
  35. Trim trees and remove dead or loose branches from near your home or business
  36. Trim bushes back from crawlspace vents
  37. Install storm doors and windows
  38. Make sure everyone can unlock all locks and open all windows and doors quickly in an emergency
  39. Keep flashlights with fresh batteries on hand in case your power goes out
  40. Prepare an emergency supply kit containing non-perishable food, first aid kit, medicines, flashlights, cash, toiletries, and important documents

Thank you for allowing Disaster One to serve your disaster restoration needs since 1977. It’s been our privilege to bring order and assurance to your chaotic situations for the past 40 years and we look forward to serving you for the next 40!

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Fireworks Safety

Fireworks Safety

Depending on where you live, you may be seeing fireworks tents around town as we get ready for our nation’s birthday. What’s legal and illegal varies from state to state; check your local laws to find out what you can and can’t buy and set off.

But it’s important to remember that even legal fireworks pose some fire and burn risks. After all, they are designed to explode. More fires are reported on July 4 than any other day of the year and nearly half are caused by fireworks. As you prepare for your Independence Day festivities, keep these safety tips in mind.

  • The safest way to enjoy fireworks is to go to a public show put on by professionals
  • If you do want to buy your own, first make sure they are legal in your area
  • Alcohol and fireworks are a very bad combination – save the beverages for after the show
  • Read and follow all the cautionary labels and directions before lighting any fireworks
  • Keep a close eye on children at all public or private fireworks events; a responsible adult should supervise all activities – young children can even be burned by sparklers
  • Never allow young children to set off fireworks
  • Use fireworks outdoors only, and far away from buildings, vehicles, and wooded areas that could be burned
  • Keep a bucket of water and a hose nearby in case of fire
  • Light fireworks one at a time; don’t stand over them while lighting, and move away quickly after lighting
  • When the show is done, douse spent fireworks with water and then dispose in a metal trash container far away from buildings and other combustible materials

Following these safety tips can greatly reduce your risk of injury and fire.  Have a safe and happy 4th of July!

 

Learn about Disaster One’s fire damage restoration services.